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TOT Leadership DSS 3 1 19 GreenOver the course of four days, the Center’s Marvita Franklin and Liz Dixon delivered Level 1: Basic Training for Trainers to members of the Staff Development and Training Department of the Department of Social Services (DSS).

In this week of training, Franklin and Dixon instructed DSS staff in training fundamentals, including instructional design principles and presentation skills, to give them a holistic understanding of their role as trainers and a set of skills they could apply on the job.

Franklin says in the world of training there is often a gap—trainers have plenty of subject matter expertise, but they lack knowledge and skills in the area of training itself. Who am I as a trainer? What natural trainer strengths should I play to? What’s the best way to present this or that material?

To help trainers answer these questions, the Leadership team at the Center has been hard at work developing the current Training of Trainers (TOT), which was delivered internally at the Center before Franklin and Dixon delivered it for DSS.

Halfway through the Level 1 training, two DSS trainers confessed they were skeptical of the TOT at first. By the end of the first day, though, they were convinced of the training’s value. Veteran trainer Paige Green said, “Now I understand. I needed this TOT to be able to do my job effectively and with confidence.” Thomas Williams echoed his colleague’s sentiments, adding, “It’s been awesome. A big part of it has been the instructors. They really know what they’re talking about.”

The Center is currently developing a Level 2 training, which will expand and build on the skills learned in Level 1. It will be piloted internally this spring. The Center looks forward to delivering more TOTs to other agencies and organizations in the state.

[Pictured Above: Paige Green, DSS Trainer and TOT Participant]